Fees

Generally speaking, all queries start at the Statistical Information Service (E-mail). We receive an average of 30-60 phone calls each day and process about 500 e-mails, letters and faxes each month. Most of these queries can be answered immediately. Other, more specific and complex queries are forwarded to the section and expert that deals with the subject at hand.

We can provide you with tables, maps, reports and press releases in electronic or hardcopy format. We can also help you navigate through our Web site and can recommend hyperlinks relating to the query.

Various fees are charged depending on the statistical service provided. These fees are meant to cover the amount of time spent looking for and compiling the requested data as well as any miscellaneous costs (e.g. postage, long-distance phone calls and faxes, cost of materials and distribution). The main fees are listed below:

Time spent on a given query (experts)

• CHF 130.- per hour (excl. VAT)

Miscellaneous costs (excl. VAT)

• Photocopies, b/w A4 CHF -.20
• Photocopies, b/w A3 CHF -.50
• Photocopies, colour A4 CHF 1.-
• Photocopies, colour A3 CHF 2.-
• Computer printouts, b/w A4 CHF -.20
• Computer printouts, b/w A3 CHF -.50
• Floppy disks, CHF 1.-

Discounted fees are available to government agencies, universities and other academic institutions, students, teachers and journalists. Fees can also be waived in some cases.

More information about fees can be found in the Swiss Federal Ordinance of 25 June 2003 on fees and compensation for statistical services provided by government agencies: http://www.admin.ch/ch/d/sr/c431_09.html